WELCOME

Welcome to the RAG family! Thank you for entrusting us with your security.

We look forward to providing you with our highly professional and dedicated security service, delivered by a team of well trained and caring individuals who are obsessed with keeping Bedfordview safe and crime free.

Please note the following important RAG contact details:

For Incidents and Emergencies
Call the 24-Hour RAG Control Centre –
011 455 7022 or 082 322 3333
(Please save this number for emergencies. It is also available on WhatsApp.)

Please call the RAG Control Centre immediately to report security incidents, medical emergencies and suspicious people or vehicles. RAG is committed to proactive security to keep our community safe. However, we are dependent on an active community with alert eyes and ears, so do not hesitate to report suspicious activity ANYWHERE in Bedfordview.

In the event of a security or medical emergency at your home, please press your panic button for the swiftest response from our reaction vehicles.

For your information, this is the process that our RAG control centre follows, in order to provide you with the optimal security service:

Alarm activations
Upon an alarm activation RAG dispatches a reaction vehicle immediately. The control centre will call the client while the vehicle is on route. Notifications are also sent to the client on the App provided below. Once contact has been made with the RAG client, and it is established that everything is safe, the vehicle dispatch is cancelled.

The App can be downloaded using the following links (Please note only the nominated parties will have access to the App, so please advise us who you wish to have access)
Apple & Android

For panic activations
RAG does not call on panic activations and will immediately dispatch reaction vehicles.

VIP Home Tuck-in Service
If you are feeling unsafe while on your way home, or are making your way home late at night, please make use of our “tuck-in” service, any time of the day, or night. Call our control centre to make arrangements.

Please call our Control room for all false activations to avoid vehicles being dispatched unnecessarily 011 455 7022

Accounts and Admin –
Available 8h00 to 16h00 Mon-Fri
For any account or administration queries, please call the RAG office on 011 455 4120 or email accounts@bedfordviewrag.co.za
For any technical queries and/or requests, please call or WhatsApp 076 795 4978 or email security@bedfordviewrag.co.za

Our digital newsletter, RAG Cares, will deliver our latest news and important security information right to your email inbox.
Please click here for our newsletters

Once you have opened the newsletter in your browser, click on the “subscribe” button at the top left of the page to subscribe to future issues of RAG Cares and ensure that you keep up to date with all the RAG and community news.

You can also follow RAG on Facebook

RAG is a proud founding member of Better Bedfordview, a non-profit community organisation that is cleaning up, restoring and maintaining Bedfordview. With funding and support from residents and businesses, Better Bedfordview employs a team of previously unemployed people who sweep streets, tidy, pick-up litter, weed, cut grass, paint kerbs and speedbumps, pave, and plant. Better Bedfordview is also fixing potholes. Studies show that criminals are deterred by a neat, well-maintained neighbourhood where community members are active and engaged and care about their environment.

 

Emergency Contact Numbers

24-Hour RAG Control Centre:

011 455 7022 or 082 322 3333

Ambulance:

082 911 or 084 142

Suicide Helpline

0800 567 765

SA Police Service:

10111

EMPD (incl. fire, noise):

011 458 0911

Bryanston Vet (A/H emergencies):

011 706 6023/4/5

Hospitals

Life Bedford Gardens Hospital

Leicester Road, Bedfordview
011 677 8500

Roseacres Clinic

St Joseph Street, Symhurst, Germiston
011 842 7500